Common questions
How to increase Database size ?
Need more Storage. shopVOX PRO comes with 25GB of database space. Our Job Board version comes with 10GB. For most people, this is more than enough, but we do have an option to upgrade to more space.…
Opening PDFs directly in your browser
Transactions in shopVOX can be printed as a PDF document. You can download them, email them or if you like....open the PDF in a separate tab in your browser. You may have to adjust your browser setti…
shopVOX User Types
Understanding User Types in shopVOX. In shopVOX, there are three types of users: Full Users, Mobile Users, and Schedule Users. Each type has unique benefits and functionalities. Here’s a detailed exp…
Empowering Project Managers in the Proofing Process: A Guide to Workflow Enhancement with shopVOX
In the ever-evolving landscape of project management and customer satisfaction, streamlining workflows is paramount. A critical juncture in this process is the online proofing stage, where attention…
Hex Color file to match PMS color chart
Hexadecimal Colors - What are they? How can I use them in shopVOX?. Designers and developers use HEX colors in web design. A HEX color is expressed as a six-digit combination of numbers and letters d…
How do I disabled user?
Follow these instructions to diasble a user Settings. Click the Settings icon on the upper right-hand side of your screen. Click Team , then Users. Scroll past the User Profile to the very bottom of…
What is the Admin checkbox for when creating a new user?
When you create a new user or edit an existing user, you'll see a checkbox labeled Admin. When you check this box, it gives the user Admin privileges. Click on the Settings icon on the top toolbar. F…
Invoicing - Enhancing Customer Engagement: Tracking Invoice Views with shopVOX Pro
Enhancing Customer Engagement: Tracking Invoice Views with shopVOX Pro. In the dynamic world of business, efficient communication is key, especially when it comes to invoicing. With the all-new shopV…
Where do jobs "fit" in the order process in ShopVOX?
Find out more about the order process within the ShopVOX system. In a nutshell, this is how we built ShopVOX to fit the "typical" quote to invoice process. When you "create a job" from a Sales order-…
Why can't I print the PDF documents directly, instead of downloading?
We don't currently support directly printing PDFs like the Quote, Job, WO, and others from the browser. In shopVOX, you have to generate and save a PDF before you can actually print a Sales Order or…
How can I send a quote and a proof together in one email to my customer?
It is not currently possible to send a Quote and Proof for review in a single email because our Quote Review and Proof Review are two separate functions Why is the system designed this way?. Sign sho…
