I'm having an issue with the shopVOX APIs. Who do I contact? - shopVOX Pro

Tyler MacDonald Updated by Tyler MacDonald

For any issues with the shopVOX APIs, please contact our Support team first.

Please provide the following information in an email to support@shopvox.com with the subject line: API Issue

  1. Which API you are using? (Example - Sales Order, Sales Lead, Jobs, etc)
  2. What are you trying to achieve with your integration? (Example - Send data to your CRM or non-support accounting package)
  3. What error codes are you receiving?
  4. Any other details you feel might be relevant.

You can expect a response time of 48-72 hrs for API issues because of the extremely technical nature.

If our Support team cannot help resolve your issue, it will get escalated to a member of our product team.

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