Securing Your shopVOX Account with Two-Factor Authentication (2FA)

Tyler MacDonald Updated by Tyler MacDonald

In today’s digital landscape, security is paramount. To ensure your shopVOX account is better protected, we’ve introduced Two-Factor Authentication (2FA) as an optional security feature for Pro and Express users. This additional layer of security safeguards your account by requiring not just your password but also a unique code sent to your email to complete the login process. Here’s everything you need to know about enabling 2FA and how it works.

Why Use Two-Factor Authentication (2FA)?

2FA enhances security by requiring two forms of verification: your password and a unique, time-sensitive code. This setup helps prevent unauthorized access, even if someone else has your password. With 2FA enabled, anyone attempting to log into your account will need both your password and a code sent directly to your email.

How to Enable 2FA in shopVOX

Setting up 2FA is quick and straightforward. Follow these steps:

  1. Go to Your Profile: Log in to shopVOX and navigate to your profile settings.
  2. Activate MFA: Look for the option labeled "MFA" (Multi-Factor Authentication) and toggle it on. This will opt you into the 2FA system.
  3. Scroll to the bottom and click "Update My Profile"

Remember, enabling 2FA is optional, so if you prefer to log in without the extra step, you can skip this setup. However, we highly recommend it for enhanced security.

How 2FA Works in shopVOX

Once you’ve enabled 2FA, your login process will change slightly:

  1. Login Prompt: After entering your username and password, you’ll see a prompt asking for a 2FA code.
  2. Receive Code via Email: shopVOX will immediately send a unique code to your registered email address.
  3. Enter the Code: You’ll have 60 seconds to enter the code into the login screen. (Check the images below for examples of the updated login and email screens.)
  4. Click "Sign In"
If the code expires before you can enter it, simply refresh the login page. shopVOX will resend a new code, and you’ll have another 60 seconds to log in.

What to Expect from the 2FA Experience

With 2FA enabled, each time you log into shopVOX, you’ll need to verify your identity using this extra step. This ensures that even if someone else has access to your password, they cannot access your account without the code sent to your email.

Final Thoughts

Security is a top priority at shopVOX, and 2FA is a powerful way to keep your account safe. While optional, it provides peace of mind, especially if you manage sensitive data or have multiple users on your account. Whether you choose to enable it or not, we’re here to support you in securing your shopVOX experience.

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